1. Check Your Email

• Step One: We send your tickets via email from “FrontDoor+ Tickets tickets@frontdoorplus.com“. Look for this email.
• Step Two: Open the email and follow the instructions provided.
• Step Three: If you can’t find the email, check your spam or junk folder. For Gmail users, also check the Promotions tab.
• Step Four: Ensure your email settings aren’t filtering out emails from FrontDoor+.

2. Add to Your Mobile Wallet (Recommended)

• For Apple Users:
  • Open the ticket email using Safari on your Apple device.
  • Tap the “Add to Apple Wallet” button and follow the prompts.
• For Android Users:
  • Tap the “Add to Google Wallet” button in the email and follow the instructions.
• Pro Tip: Adding tickets to your mobile wallet allows for faster entry and easy offline access.

3. Directly from Your Phone

• Open the email at the event gates and show the QR codes from the attached PDF on your phone.

4. Print Your Tickets

• If you prefer, you can print the attached PDF tickets for traditional entry.

5. Look Up Your Tickets

• If you can’t find the email, don’t panic! Use our Look Up My Tickets page.
• Enter your email address and the last 4 digits of your credit card used for the purchase.
• Note: If your order was free, please fill out the support form below.

Event-Specific Questions

• For event-specific questions, find the organizer’s contact info on the event purchase pages HERE.